At 365 Solutions we help our clients excel with advanced technology.

Support and Training

365 Solutions Group – Personalized Service.

Our Team is comprised of experienced individuals who have many years of ERP experience. Unlike many support personnel, our consultants are not reading from a canned list of answers.  They have worked with hundreds of customers around the world. And they know the challenges facing companies today.

We understand that when it comes to support, nothing replaces having someone be right next to you. Using remote access technology, we are able to access your system in a secure manner so that we see the problem first hand and can resolve it quickly for you.

365 Solutions Group offers a full range of services to our clients.  From start to finish we take personal ownership of your issue and will follow up on it until it is completed.

Our approach guarantees that an issue is moved up the chain to resolve it as soon as possible. Our services team can also help you with your ongoing needs well beyond the initial install including solution enhancements.  We provide training in several methods: web based, on site and classroom.

Microsoft Training & Resources

If you are a current Microsoft Dynamics user, on a current Microsoft Business Ready Enhancement Plan, you are allowed access to CustomerSource, a large knowledge database supplied by Microsoft! Customers can use CustomerSource get information such as technical support, product updates and downloads, Microsoft Dynamics training, events, and more.

Microsoft CustomerSource is a valuable connection to your relationship with software, and Microsoft; it’s also an efficient way of accessing information you need 24 hours a day. This one-stop resource helps you maintain and grow your business management solution and increase productivity.

When you log in, CustomerSource displays content pertinent to your products and profile, delivering information relevant to you in your geography.

CustomerSource key features include:

  • Training and Certification
  • Account Management
  • Support
  • Knowledge Base
  • Downloads and Updates
  • Technical Documentation
  • Product and Service Information
  • News and Events
  • Microsoft Dynamics Community Forums

To sign in and gain access to CustomerSource, please follow the directions HERE